At Glamly.com we have 7 days returns/exchange policy. Returns/exchange is accepted if following conditions are met:-
- Returns/exchange request needs to be within 7 days of the delivery of the product(s)
- Please fill the returns form for easy processing of refunds
- Please make sure that the returned item(s) is unused and unwashed and returned with original packaging and tags in place. Items without tags will not be accepted.
- Shipping Charges will be non-refundable.
- If the packet is received in damaged/defective condition, please notify us immediately and share the snap shot at [email protected] .
- Any returned item received by us that does not meet the above mentioned conditions will not be accepted, and will be returned to the customer at their expense. No amount will be reimbursed in this case.
- In case of orders where reverse pick-up may not apply, customers can self-ship the items to Glamly.com. In this case, an amount of Rs. 100 will be reimbursed in the customer’s account towards shipping costs in the form of a coupon code. This will be done post the quality check of all the received items.
How to return?
- Visit Glamly.com and login to your account to fill up the return form
- Select the product that needs to be returned/exchanged
- Submit the form with all relevant information
- Once we receive your form, reverse pick up will be arranged within 24-48 hours
- In case the reverse pick up service is not available at your pin code, you will be notified and requested to self-ship the product(s)
Guidelines to Self-ship:
In case your pin code is not serviced by our courier partner, you will have to self-ship the product(s) back to us. An amount of Rs. 100 will be reimbursed for all the self-shipped returns as a voucher which can be used for future purchase on our website. The same is subject to your returns being inspected and quality checked on receipt in our warehouse.
Shipping Address for self-ship product:-------
The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.