The Cancellation needs to be done with in the first 24-48 hours after order confirmation or before order dispatch, whichever is earlier. After 48 hours/post-dispatch no cancellation query shall entertained.
When the payment is made in cash on delivery then the refund shall be processed by mode of NEFT. Glamly will make refund NEFT only in the account shared by the customer.
When the payment is made using a credit/debit card (or any form of online payment) then the amount is credited back to the same account from which the payment is made.
We will keep you updated on the status of your return at each step. When we validate your return, we send you a return authorization mail.
At the closure of your refund, we shall send you a closure/feedback mail.
In rare cases of Damaged/Defective/Incorrect product received, you need to inform us within 48 hours of Delivery. Post which glamly will not be liable for any return/refund.
Online refunds will be done in 7 to 10 Business days.
COD refunds will be done in 12 to 14 business days.